Company Profile

Today's rapidly changing health care market brings many challenges to medical providers and device manufacturers and distributors. But with the help of Quality America Inc., these organizations are learning ways to succeed and profit.

Quality America, Inc. was founded in Washington, DC, in 1990, by Dr. Sheila Dunn, company president and CEO. At that time, the company's mission was to help physician offices comply with new federal lab regulations. In 1992, the company expanded to include OSHA Compliance Products and services. Quality America, Inc. moved to Western North Carolina in 1996.

The company provides products and services designed to meet the needs of health care providers and businesses across the country. They offer a full line of OSHA compliance products including OSHA training seminars. They also offer CLIA product, seminars and consulting services. Their team of consultants has over 50 combined years of sales and technical experience in the physicians office testing market.

Mission Statement

To be the leader in providing information, educational training and materials for alternate site health care providers to facilitate compliance with governmental regulations. To provide technical, sales and marketing support for medical diagnostic manufacturers.

To Achieve This Goal Quality America:

• Provides focused, affordable and easy to use products and services.
• Demonstrates the highest ethical standards.
• Continuously refines and develops innovative programs to address the changing needs of our customers.

Products Include:

• Basic OSHA Compliance Program, OSHA Safety Program manual, OSHA Watch Newsletter, OSHA Safety Program Manual with Updates, OSHA Retraining DVD, Sharps Video, Emergency Action Plan, Online Training Center and Dental OSHA Safety Program Manual.
• CLIA Compliance Manuals - Beckman Coulter
• CLIA Compliance Manual - Alfa Wassermann

Consulting Services:

• Seminars
• New Diagnostic Product Design and Development
• Strategies for Selling Diagnostic Products
• Technical Service for Major Manufacturers
• Physician Office Lab (POL) CLIA Compliance Programs
• Sales Training
• Staffing a Management HOTLINE Desk.

Dr. Dunn has published over 200 articles about regulatory issues and health care delivery systems, and has written several manuals on managed care negotiation, compliance with CLIA and OSHA regulations, patient satisfaction, and practice management strategies for the managed care industry. She serves as an advisor to numerous national health care companies, and has presented hundreds of instructive and entertaining seminars nationwide.

For information about Quality America's products and services, contact Quality America Customer Service: 1-800-946-9956